Back to News >

A North-East engineering firm has received a glowing report following an annual external audit of its quality management standard – ISO 9001.

Assessors from Citation praised Northern Engineering Solutions for having strong evidence readily available to demonstrate how it continuously measures performance against the different areas of the standard. ISO 9001 is a globally recognised standard for quality management. It helps organisations of all sizes and sectors to improve their performance, meet customer expectations and show their commitment to quality.

The company, which works with clients including Pragmatic IC, GSK, and the Royal Air Force, also received further positive feedback having implemented its own internal audit system. Every month, Andy Robertson, HSEQ Advisor, and Lucy Davey, Graduate Environmental Scientist, evaluate one clause of the standard to identify improvements and efficiencies across the business. This periodic review ensures every clause is internally assessed on an annual basis.

Speaking about the latest external audit, Simon Taylor, Director, said: “The outcome from the audit clearly illustrates our commitment to ensuring we maintain the highest levels of quality across all areas of the business. Our internal audit process, developed by Andy and Lucy, has been instrumental in helping us to find opportunities to drive continuous improvement and embed the standards in our every day.

“We have also communicated what ISO 9001 certification means to staff and helped them to understand how their individual roles fit within the standard.”

In the coming months, the company is also planning to pursue ISO 14001 and ISO 45001 accreditation. ISO 14001 is the internationally recognised standard for environmental management systems, whereas ISO 45001 focuses on the requirements for an occupational health and safety management system.

Northern Engineering Solutions specialises in mechanical, electrical and process engineering (MEP) solutions, with a particular focus on high and ultra-high-purity process pipework, effluent treatment systems, and cleanrooms.