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Over the past 12 weeks, NEPIC has collaborated with DigitalCity in an initiative for support in developing a bespoke, digital solution.

The online project consisted of evaluating and progressing the business as a whole with business mentors from DigitalCity.

Through its collaboration fund, DigitalCity connected NEPIC with the right expertise to help facilitate a solution that provides members with collective market research, detailed analysis of emerging trends and opportunities, market reports and the ability to quickly identify potential trusted partners.

The programme included design thinking, market research, system design and input from industry thought leaders. All of which took a deep dive into the current and future business model and identified the services that could be digitised. From there a detailed scope of work was provided including a success route map, costs, and timings.

As well as increased and enhanced membership, the solution when complete has the opportunity to place the Tees Valley at the centre of global bioscience – allowing companies in the sector to gain instant access to the market intelligence, information, and best practice they need. 

NEPIC Chief Executive Officer, Philip Aldridge said:

“Being a part of this journey with Ammar and the team, has really improved the way we think of NEPIC as a whole and how we can continuously be benefiting our members.”

“One of the key advantages of the programme was the examination of our current business model, to better understand the various needs of the membership and how we can support members in the best way we can.

“The programme has been a real learning curve for the NEPIC team, we hope it will allow us to scale more efficiently and look forward to seeing the results.”

David Dixon, DigitalCity said:

“NEPIC plays such an intrinsic role in what is a pivotal cluster, in the Tees Valley. For DigitalCity to have the opportunity to help shape the future operation of NEPIC (and perhaps most importantly its service provision) is a real privilege, they have some amazing future plans for its membership and we are immensely proud to play a role in helping their amazing staff shape some fantastic user centric digital solutions.”

Ammar Mirza CBE, Leadership and Development Specialist, SME Cofe, who also supported the project, added:

“NEPIC is a value driven trade body that operates regionally, nationally and internationally with members from across the public, private and third sectors. 

“Recognising the need to digitally transform to be able to enhance the support on offer, it was a pleasure to support the review and refresh of the customer journey. 

“Adopting and adapting best in class business model innovation methodologies used by the likes of Amazon and Facebook, and applying them to NEPIC, we were able to map the Value Proposition to the Digital Transformation Approach.

“It was wonderful to support and work with a forward thinking, inclusive organisation and look forward to seeing their Digital Transformation journey realised.”  

Find out more about the programmes DigitalCity offers, here.